Operational Strategy

    • Illustrative Expertise:

      • Mergers & Acquisitions
      • Insource vs. Outsource
      • Market Assessment
      • Sole Source Strategy

      Case Study #1: Improving Service and Cost with Strategic Outsourcing Assessment

      FirstCatalyst was asked to conduct a make vs. buy assessment for Decontamination services

      • Situation:

        Major private healthcare group was seeking to decide whether or not to outsource its decontamination requirements to a 3rd party provider. They asked FirstCatalyst to perform a make vs. buy assessment.

      • Solution:

        We developed and compared the internal costs of service delivery against 3rd party costs. We developed the service requirements and managed the tendering and negotiation process.

      • Impact:

        The assessment enabled our client to make an informed decision on whether or not to outsource its Decontamination requirements.

      Case Study #2: Developing an Early Stage New Product Introduction Strategy

      FirstCatalyst was asked to conduct a rapid assessment of the endometriosis market across the world

      • Situation:

        A major drug company was seeking to strengthen its pipeline, particularly in women's health. They asked FirstCatalyst to perform a market assessment for a endometriosis product.

      • Solution:

        We performed a complete market assessment (incidence rates in Europe, competitor pipelines, pricing, etc.).

      • Impact:

        The assessment enabled our client to develop a business case for Phase 1 research.

      Case Study #3: Achieving a Win/Win Sole Source Negotiation Strategy

      FirstCatalyst was asked to develop and execute a strategy to deal with a monopolistic supply market

      • Situation:

        Major ferries operator was purchasing a critical service from a monopolistic supplier. They asked FirstCatalyst to find a win/win solution for the company and the supplier.

      • Solution:

        We developed a joint process improvement plan, which resulted in a reduction of £8 million cost for the supplier. The supplier was able to dedicate capacity to our client, reduce the need for hiring expensive casual labour (as work was more predictive) and workers developed a better understanding of the client's needs, resulting in productivity improvement.

      • Impact:

        The supplier shared £4 million cost savings upfront with our client who also received a higher level of service.